Fromm Foods is a successful purveyor of pet foods. The company depends upon third party logistics providers for warehouse services as well as transportation services to ship their dog and cat food products nationwide.
The company uses NOP commerce for their front-end website, with orders flowing from the site into Sage 100. Sage 100 then provides reports, but neither system integrated with the variety of systems used by their third-party logistics providers.
ROI Consulting’s IN-SYNCH provided the solution. Now, Fromm Foods can communicate orders easily to their logistics providers, while the logistics providers can provide updated information that flows directly into Sage. The results include better communication and customer service for their end purchasers.