Novo Surgical already has experience streamlining supply chain. By cutting out the middleman in the surgical instrument manufacturing and purchasing processes and directly sourcing from manufacturers, Novo Surgical empowers the instrument manufacturers to make a better margin while passing additional cost savings on to end users. They’re known for creating custom instruments and adding new items to their lines, so customers won’t have to shop around to find it.
But, to run such a tight ship, Novo Surgical needs to keep all its product lines—old, new, and custom—organized in its systems so that a surgeon isn’t caught without the tools needed to complete a life-saving surgery. Using IN-SYNCH from ROI Consulting, Novo Surgical can connect information from their online Magento store to their Sage 100 ERP, keeping information and its surgical instruments going exactly where they need to go, exactly when they need to get there.