By Ruth Richter • May 15, 2018

Blog|Orders, Tracking, and More! Customizing IN-SYNCH for Your Business

IN-SYNCHIf you’ve ever stood in a Starbuck’s line, then you’ve likely heard some of the complex customizations that coffee addicts request. No foam, light froth, skim milk, half-caf, extra shot, almond milk, skinny, extra whip; the possibilities are endless. Without fail, the barista puts down the exact beverage the customer hoped for.

What does coffee have to do with software? Everything. Just like your coffee order, you can customize your website integration with IN-SYNCH by ROI Consulting—nine ways to Sunday to get exactly what you need to keep your business running smoothly. From simple to complex, ROI is here to make sure your expectations are not only met but exceeded.

Take it Black: Just the Basics

Our basic integration is to integrate the website orders so they flow into Sage 100 as if someone typed them in and to automate the tracking of the shipment so that it will synchronize from Sage 100 to your website, so that a notification can be sent with that information. We find that 99.1% of our customers have the orders and tracking integration—it solves some of the greatest “pains” of an ecommerce integration and customers benefit from faster, more accurate and efficient order processing. You’ll never have to worry about missing an order: IN-SYNCH automatically connects incoming orders to your Sage ERP and updates order tracking and status information between your ERP, your website, and your customers.

With a Little Cream: Standard Integrations

Our most popular integration includes orders, tracking and synching Sage 100 inventory quantities to the website. Do you ever shop and have the shopping cart let you know “there are only 2 more in stock!” This is possible when we synchronize a real-time update for inventory on-hand. IN-SYNCH’s versatility means we can connect Sage 100 to any third-party shopping cart, not just Amazon and WooCommerce. IN-SYNCH blends perfectly with Magento, eBay, Shopify, Opencart, Upshot, and Volusion, just to name a few. There are plenty more! Connect to any brand. No limits.

Venti, No Whip, Extra Shot with Double Foam: Customizing Your Integration

Businesses are complex, and sometimes our customers will also require customer-specific pricing synch from Sage 100, the ability for customers to view not only past orders placed on the website but also those placed over the phone or fax. There are countless add-ons that are possible and ROI Consulting handles each integration individually to ensure you get what you need, up to and including working out a customized plan to integrate your Sage platform, ecommerce sites, third-party shopping carts, custom sites or databases, and any other system you can think of. IN-SYNCH is infinitely customizable, able to be expanded into complex solutions that won’t break the bank to integrate.

How Can We Serve You Today … and Tomorrow?

As we grow, our tastes and needs change. Perhaps coffee with a little cream isn’t enough anymore and you need the biggest cup with as many extra espresso shots as they can squeeze in there. If your company has outgrown your original IN-SYNCH integration, ROI Consulting can easily add additional integration with other modules or upgraded systems, or even a brand new website, all without interrupting the flow of your business information.

IN-SYNCH is continually evolving to meet customer needs and particulars. No matter how you choose to deploy IN-SYNCH in your integration, you can count on reducing costs, faster deployment, automated data entry, and overall improved customer experience. All from integrating your ecommerce, shopping carts, and Sage ERP through IN-SYNCH.

Ready to see how IN-SYNCH can fit your every integration need? Contact ROI Consulting online or call us at 402-934-2223, ext. 1.