NOTE: As always, we have 24×7 support available for emergencies.

Personal service, here for you.

Friendly service and personal care are the hallmarks of the IN-SYNCH support experience with ROI Consulting. Our Sage 100 integration experts have experience delivering support for our solutions to MAS 90, MAS 200 and Sage 100 users.

We provide remote support services via telephone, e-mail, and online service through easy and secure desktop access. Customers who have a support plan receive five hours of support per year.

To register a support ticket, send as brief or as detailed description of your issue as appropriate (complete with screen shots/attachments) to  This will log a support ticket for the issue and you will receive an automatic email response which will allow you to login to the ticket and make adjustments as necessary. The support ticket will be automatically assigned to a consultant and you should receive timely feedback.

Please contact Ruth Richter at 402-934-2223 x1 if you do not know your username and password or would like to receive additional instruction regarding this process, or if you would like to check status/timing or set a specific time to receive support.

During any holidays, please note published holiday hours and contact information.

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